Customer operations
Support
Get help with access, playback, billing, privacy, accessibility, or channel operations. Include the channel name and a short description, but never send a password, complete card number, bank credential, or authentication code.
dave@badburrito.comChoose the right path
Account and service help
Receipts identify the channel seller responsible for channel-specific billing.
- 01
Playback or account access. Email platform support with the channel, device type, app version, and time of the problem. Do not include raw credentials.
- 02
Subscription, cancellation, or refund. Start with the seller shown on the receipt. Signed-in viewers can review and cancel active subscriptions from the account page.
- 03
Privacy export or deletion. Sign in and submit an authenticated request from the account page. Identity, active billing, disputes, legal holds, and required financial retention are reviewed before action.
- 04
Accessibility or captioning. Email the program title, device, and requested accommodation. See the Accessibility Policy.
- 05
Legal or rights report. Use the procedures in the Legal Center, including the DMCA and acceptable-use policies. Development contact details remain subject to counsel approval.